As with any professional medical building, there are several people you must deal with at Shenandoah Psychiatric. Dr. Kane is the lead clinician. He also oversees Crossroads and Western State. He is a good doctor and well qualified for the imposing position he is called to fill. Under him is Melanie Morris. I am unsure of her expertise, but she too is a kind and seeming knowledgeable individual. Both of these people truly desire to help their patients in the best ways they know, even if they are a bit harsh at times. The office administration at the front desk is primarily kind. I think even they all have some sort of health care education as they are the ones who administer drug screening when it becomes necessary. I had very few problems with this provider. That is highly unusual for mental health agencies in Northwest Virginia. I have extensive experience in my professional relationship with, I dare say, most of them. I can't realistically hope for much more than Shenandoah Psychiatric provides. The norm in this area is going into a cold building and dealing with colder people and hope you get that one bright face that likely keeps the place from being sued. Here, it's all just not bad. There is nothing substantial about them other than they don't suck. I would recommend seeking services at this establishment if you find yourself needing mental health services in Augusta County.
Called at 2pm on a Thursday,got a message. Called several times between 830 and 9 am on a Wednesday, continued ringing never answered by machine or human. How can anyone here help someone when they can't even answer the phone!! Very angry!!
I was treated here for about a month for my illness and each time was a battle at the front desk with Anna, the clerk who from what Iv been told has a Bad reputation of being rude and unkind towards the patients!. She is very very "unprofessional" with that being said, after a while I got so frustrated with being mistreated so I took further measures and contacted human resources to have something done about the situation considering I have a very low tolerance for DISRESPECT!!!!!. when notified that they had been reported to human resources they later refused to reschedule me another appointment which is also very unprofessional and admitting Guilt!... I do not recommend this place for treatment unless you have a high tolerance for disrespect!.. Very dissapointed
Shenandoah Psychiatric Medicine is a US Hospital based in Fishersville, Virginia. Shenandoah Psychiatric Medicine is located at 19 Briar Knoll Ct # 1, Fishersville, VA 22939, USA.
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