If I could give them no stars I would! Nurses do not care about you. They would rather sit and gossip at there station. They just want you gone. If you ask them for something be prepared to wait 45 min. Even for a ice. Terrible terrible terrible!!!! Oh and there excuse for everything will be “we just got so busy sorry”. Worst hospital experience of my life.
They have great staff and very helpful people, accept some customer service are kind confusing or just ignoring patient during phone calls. I would like to give Teri Gissith from bussinss office five star she is very helpful to patient and respectful person.
I'm on my fourth day of being admitted. Every person assigned to me has been courteous. I have not experienced any wait even for small things like drinks or ice. The medical staff has done a great job treating my ailments and communicating with me and explaining everything clearly
If I could give no stars I would I want my voice to be heard on this hospital for several reasons number one my dad went to this hospital trying to get help he had a loss of hearing shortness of breath and was dizzy they did NO TESTS to see what was up and sent him home within three hours of being there ... my dad died the next day and because these idiots did no testing we have not a clue what may have caused his death... oh and every time I go literally they send me a bill and claim my insurance didn't know me and I have had to call them three or four times before they ever send it to the right insurance and then they feel the need to be rude to me please people don't go here!!
I only did 1 star because I had to if I wanted to write a review. I must say I have never spoken to such rude people in my life. I live in NY and have a VA family member which lives alone admitted to this hospital. He called to tell me they were stating he needed surgery but his heart wouldn't take it. He was extremely upset over the news when a nurse came in and was extremely rude to him. He was so upset, that he got a little verbal and told them to disconnect his meds and he was leaving the hospital. He didn't care what happened to him. He has a life threatening infection and he left anyway. That should say it all..!!! If they are treating sick people like this , they do not belong in this field. Now unfortunately, the very next day I was finally able to convince him to go back to the hospital. He is back there and is much worse. I called to see what the plan was and everyone was very rude to me as well. My name is on his paperwork to be able to speak with me as he is alone. If something were to happen to him I would never know. I spoke with him a few minutes ago and he has the same nurse. Let me tell you....His heart is not well and I can only hope and pray that this nurse is treating him with the utmost kindness. He has a kind heart and would give the shirt off his back to help anyone. He is scared enough without having an unfriendly nurse. This is very disturbing to me.
Augusta Health is a US Hospital based in Fishersville, Virginia. Augusta Health is located at 78 Medical Center Dr, Fishersville, VA 22939, USA.
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